Remote Monitoring & Project Management Solutions


Remote Operations Center (ROC)

At Xtek Partners we have invested in the technology and training needed to deliver superior value to our customers. We offer 24 x 7 remote monitoring coupled with comprehensive reporting, which gives us — and you — a better view on your IT, and helps you plan strategically to keep your resources and your budget on track. Fixing technology issues is more expensive than preventing them. Xtek’s proactive solution is designed to save you money and remove technology headaches through proper systems management. We will use a combination of monitoring and maintenance best practices to ensure that your network is running smoothly. Any issues that could have been avoided will be prevented, and any issues that could not be prevented will be fixed faster than ever!



 

Project Management and Staff Augmentation Services

Xtek Partners aids clients with large-scale operations, deployments and standard IT service and delivery projects. We can provide highly qualified, experienced Project Managers, IT Technicians and Engineers, available to work onsite or offsite. Project Managers and Technical Staff help you meet your project goals, timeline and budget. Our staff assists with helpdesk calls as well as hardware and software deployment projects. We are very flexible in supporting your short and long-term staff augmentation needs.


99% Uptime

Simplicity

By avoiding issues and speeding up recovery, Xtek reduces the total cost of owning your network.

Reliability

Relax! Be rest assured that our team of highly-skilled professionals, work 24/7 on your network! Xtek's remote monitoring staff and tech support, make sure that things run smoothly all the time.

Productivity

Xtek fosters productivity and encourages growth! Xtek Partners help avoid preventable issues and quickly fix any problems that arise. Thus, your employees can no longer blame IT, for their time being wasted.

Stop Buying Downtime

Invest in Uptime! Get the right tools to grow a successful business! Contact Us Now! Find out more about our Remote Monitoring, Staff Augmentation and Project Management Services.




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Remote Monitoring

  • Alerts and Notifications
  • Network Monitoring
  • Software Monitoring
  • Security Monitoring
  • Remote Control
  • Helpdesk Services and Support
  • On Site and Remote Support
  • 24 x7 Managed Support Plans
  • Network/Server Administration
Premium Support

Asset Management

  • Inventory Management
  • Warranty Reporting
  • Licensing Audits
  • Equipment Audits
  • Managed IT Services
  • Life cycle Management (design, construction, commissioning, operating, maintaining, repairing, modifying, replacing, recycling, disposal) of IT infrastructure, hardware/software
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Preventative Services

  • Patch Management
  • Scripting
  • Software Distribution
  • Backup and Storage
  • Preventative Maintenance
  • Power Management
  • Server and Desktop Repair
  • Cooling and Fire Suppression
  • Disaster Recovery Planning
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Project Management Services

  • Staff Augmentation
  • Help Desk Support
  • Desktop And Laptop Configurations
  • Desk Side Support
  • Hardware/Software Technical Support
  • Backup and Storage
  • Project Support
  • Project Plan – Activities, tasks, assignments, time frames